All orders are 100% handcrafted by this one Mebourne Mamma, as such orders take around 4 weeks to be cut, stuffed, sewn and individually made to be something unique, just for you. If you change your mind on a colour option, please let me know ASAP and i will make the changes (pending availability)
Custom orders can take up to 4 weeks for delivery as I am reliant on International fabric suppliers to bring you such beautiful prints.
Each item is made with the utmost love and care so please ensure you choose wisely as all orders are final. If an item is faulty, please make contact with me immediately to organise the return of your item and a refund if eligible. Contact must be made within 2 days of order being received,
All Australian orders will be sent using FastAway Couriers unless delivery is to a Po Box in which your parcel will be sent via Australia Post. Delivery usually takes around 2-4 days but remote locations may take a little longer. Parcels sent with FastAway are automatically covered by insurance, for parcels sent with AUstralia Post insurance can be purchased upon request.
Express postage is also available for an additional fee. To avoid disappointment please check beforehand to ensure that your order is eligible for express delivery.
All premade items will be shipped within 1 working day of payment being received.
If you haven’t received your order within your expectant time frame, please email me and I will do my best to follow it up for you.